How does e-commerce work?Į-commerce is powered by the internet. By 2020, with the start of the COVID-19 pandemic, it had risen to over 16% of retail sales. In 2011, e-commerce accounted for 5% of total retail sales, according to the U.S. In the last two decades, widespread use of e-commerce platforms such as Amazon and eBay has contributed to substantial growth in online retail. The term e-tail is also sometimes used in reference to the transactional processes that make up online retail shopping. The terms e-commerce and e-business are often used interchangeably. These business transactions occur either as business-to-business ( B2B), business-to-consumer ( B2C), consumer-to-consumer or consumer-to-business.
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